Frequently Asked Questions
Everything you need to know about shopping with Akind.
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international deliveries can take between 7-14 business days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items with tags attached. Simply visit our returns portal, enter your order number, and follow the instructions to generate a prepaid shipping label.
What materials do you use in your collections?
At Akind, we prioritize sustainability and quality. Our collections feature a mix of organic cotton, recycled polyester, and ethically sourced linen to ensure long-lasting comfort and style.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.